diff --git a/ccvpn/context_processors.py b/ccvpn/context_processors.py
index 5d012be..27b4a9e 100644
--- a/ccvpn/context_processors.py
+++ b/ccvpn/context_processors.py
@@ -10,6 +10,6 @@ def some_settings(request):
         'CLIENT_ON_VPN': is_vpn_gateway(client_ip),
         'ROOT_URL': settings.ROOT_URL,
         'ADDITIONAL_HTML': settings.ADDITIONAL_HTML,
-        'SUPPORT_HTML': settings.SUPPORT_HTML,
+        'SUPPORT_TEMPLATE': settings.SUPPORT_TEMPLATE,
         'ADDITIONAL_HEADER_HTML': settings.ADDITIONAL_HEADER_HTML,
     }
diff --git a/ccvpn/settings.py b/ccvpn/settings.py
index 99bd92d..a45affb 100644
--- a/ccvpn/settings.py
+++ b/ccvpn/settings.py
@@ -175,8 +175,8 @@ ADDITIONAL_HEADER_HTML = ''
 # HTML added before </body>
 ADDITIONAL_HTML = ''
 
-# Will replace the default contact us thing when not empty
-SUPPORT_HTML = ''
+# Template to load for the live chat thing
+SUPPORT_TEMPLATE = 'livechat_default.html'
 
 # Custom per cluster message displayed config page
 # 'cluster_name': "No P2P"
diff --git a/templates/layout.html b/templates/layout.html
index 5108a5b..7e0065c 100644
--- a/templates/layout.html
+++ b/templates/layout.html
@@ -98,15 +98,8 @@
 
     {% block livechat_thing %}
         {% if not request.user.is_staff %}
-            {% if SUPPORT_HTML %}
-                {{SUPPORT_HTML | safe}}
-            {% else %}
-                <div class="livechat-thing">
-                    <a href="/chat">
-                        <span class="icon"></span>
-                        {% blocktrans %}Any question? <b>Chat with us</b>{% endblocktrans %}
-                    </a>
-                </div>
+            {% if SUPPORT_TEMPLATE %}
+                {% include SUPPORT_TEMPLATE %}
             {% endif %}
         {% endif %}
     {% endblock %}