ccvpn/templates/tickets/view.html

{% extends 'base_help.html' %}
{% load i18n %}
{% load static %}

{% block pagetitle %}
    {% trans 'Ticket:' %} {{ ticket.subject }}
    {% if not ticket.is_open %}
        <b>[{% trans 'closed' %}]</b>
    {% endif %}
{% endblock %}
{% block helpdesk_body %}
<div class="formpage">
    <div class="ticket-messages">
    {% for message in ticket_messages %}
        <div class="ticket-message
                    {% if ticket.user == message.user %} ticket-message-user
                    {% else %} ticket-message-staff {% endif %}
                    {% if message.staff_only %} ticket-message-private {% endif %}">
            <p class="ticket-message-author">
                {% if message.staff_only %}[{% trans "Private" %}]{% endif %}
                {% if ticket.user != message.user %} CCrypto Support - {% endif %}
                {{ message.user.username|default:'-' }}:
            </p>
            <p class="ticket-message-date">
                {% with created=message.created|date:'d/m/Y H:i' %}
                    {{ created }}
                {% endwith %}
            </p>
            <p class="ticket-message-content">
                {{ message.message | linebreaksbr | urlize }}
            </p>
        </div>
    {% endfor %}
    </div>

    <form class="pure-form pure-form-stacked" action="" method="post">
        {% csrf_token %}

        <label for="id_message">Message:</label>
        <textarea cols="40" id="id_message" name="message" rows="10"></textarea>

        {% if staff_reply %}
            <label for="id_staff_only">Private:</label>
            <input id="id_staff_only" name="staff_only" type="checkbox" />
        {% endif %}

        <input type="submit" class="button inverted button-1-2" value="{% trans 'Reply' %}" />
        {% if ticket.is_open %}
                <input type="submit" class="button button-1-2" name="close" value="{% trans 'Close Ticket' %}" />
        {% else %}
                <input type="submit" class="button secondary button-1-2" name="reopen" value="{% trans 'Re-open Ticket' %}" />
        {% endif %}
        </div>
    </form>
</div>
{% endblock %}