Remove notification on ticket close

tickets/admin.py

@@ -6,15 +6,7 @@ from django.utils import formats
 from .models import Ticket, TicketMessage, TicketNotifyAddress
 
 
-def close_without_notice(modeladmin, request, queryset):
-    queryset.update(is_open=False, closed=timezone.now())
-close_without_notice.short_description = _("Close selected tickets (without notice)")
-
-
 def close_tickets(modeladmin, request, queryset):
-    for t in queryset:
-        if t.is_open:
-            t.notify_close()
     queryset.update(is_open=False, closed=timezone.now())
 close_tickets.short_description = _("Close selected tickets")
 
@@ -38,7 +30,7 @@ class TicketAdmin(admin.ModelAdmin):
     list_display = ('subject', 'user', 'created', 'category', 'is_open')
     list_filter = ('category', 'is_open')
     search_fields = ('subject', 'user__username', 'message_set__message')
-    actions = (close_tickets, close_without_notice)
+    actions = (close_tickets,)
     inlines = (TicketMessageAdmin,)
 
     def user_link(self, object):

tickets/models.py

@@ -77,12 +77,6 @@ class Ticket(models.Model):
                 return
             notify(subject, 'tickets/mail_user_reply.txt', [self.user.email], ctx)
 
-    def notify_close(self):
-        url = ROOT_URL + reverse('tickets:view', args=(self.id,))
-        subject = _("Ticket:") + " " + self.subject
-        ctx = dict(ticket=self, url=url)
-        notify(subject, 'tickets/mail_user_close.txt', [self.user.email], ctx)
-
     def __str__(self):
         return self.subject
 

tickets/views.py

@@ -128,7 +128,6 @@ def view(request, id):
         ticket.is_open = False
         ticket.closed = timezone.now()
         ticket.save()
-        ticket.notify_close()
         return redirect('tickets:view', id=ticket.id)
 
     if request.POST.get('reopen') or request.POST.get('button_reopen'):